Shipping Information

As all Mia Chicco jewellery is lovingly handmade, in-stock quantities are limited. If an item is not in-stock it will be made to order within 2 - 5 business days. If you require a piece urgently please email separately to confirm the item is available for postage straight away.

Orders within Australia will be posted Express Post for $12, delivered the next business day. You will receive a dispatch notification and tracking number via email.

International orders will be posted Registered Mail at a cost of $30 and should arrive within 3 - 10 business days. You will receive a dispatch notification and tracking number via email.

Packages will need to be signed for in person so please provide a delivery address where you will be present. In the event no-one is available to receive your parcel then a card will be left and you can then arrange to collect your item from your local post office or have it re-delivered when convenient.

If you would prefer to use a courier this can certainly be arranged so please email for further details and prices.

Returns

All of Mia Chicco jewellery is handcrafted paying particular attention to quality. Mia hand selects gorgeous gemstones and materials and is proud that colour, size and finish may vary slightly due to the handmade nature, making each individual piece of Mia Chicco jewellery extraordinarily unique.

Due to the fact that majority of pieces are handcrafted to order, refunds for change of mind are not accepted. We deeply value customer satisfaction, and will be more than happy to provide an exchange as long as the item is returned within 14 days in original packaging and condition. Please email mia@miachicco.com and you will receive a prompt reply with instructions. 

In the unlikely circumstance that you have purchased an item that has broken in a manner in which is deemed to be a manufacturing fault, it will be repaired or replaced free of charge. If an item has been accidentally damaged or broken and requires repairing, a reasonable fee will be charged and postage both ways will be covered by the customer. In each case please email for a return authorisation and postage address.